When the driver arrives, you’ll be able to verify the booking confirmation with them and hop on in!
Upon arrival at your destination, the fare will automatically be paid to the driver via your nominated payment method.
Passengers also get the opportunity to rate their experience for each ride and provide their driver with feedback.
Just download the Pincab app, register some personal details and you’re good to go.
It’s easy to sign up within the app in minutes!
Any Tolls and applicable Airport fees are unfortunately an additional charge for both driver categories.
Fare payment is so easy!
Upon arriving at your destination, the fare will automatically be charged to your nominated payment method. Only Credit Card payment is accepted, and includes any commissions or toll fees along your route.
No cash on hand is ever required, which is what makes Pincab so convenient!
Drivers and passengers are automatically sent a trip receipt to their nominated email addresses.
After successful registration, use the Home screen to request a ride.
As a driver or a passenger, Pincab allows you to accumulate Pincab points respectively.
Drive or ride your way towards the top of the ranks, impressing your peers with your Pincab score.
Sign-up as a passenger and receive 50 Bonus Pincab Points, or 100 Bonus points for new drivers to begin with!
In the not-so-distance future, we will be introducing a Loyalty and Rewards Program, making your points redeemable.
Earning Pincab Points is pretty straightforward – Basically, points are earned when fares are completed, or for passengers, when you take a ride with Pincab.
Passengers will be awarded 2 Pincab Points for every dollar spent on travel. Also, this is how additional points are incurred:
10 Pincab Points are awarded when:
20 Pincab Points are deducted when:
Booking and riding with Pincab is a unique and exciting experience!
When taking a new ride, be sure to:
Executive drivers pick up from VHA Ground Floor, and Level 1 Short Term Carparks, near the Park Royal Hotel.
You’ll be able to track the driver’s location once your booking is confirmed, providing an estimated time of arrival.
Taxi+ drivers pick up from the Public bays in front of the Park Royal Hotel.
Note: If you’re unsure how to find the above, please contact the driver.
Remarkable Security and Safety
Boasting remarkable security and safety, our drivers must meet our driving record criteria to become approved, in conjunction with satisfying tough licensing conditions and background checks.
Pincab uses 2048-bit Key RSA security and encryption measures to safely and securely transfer personal and confidential data online.